Transform Scattered Customer Feedback Into
Sprint Priorities, Churn Predictions & Revenue Decisions
ChurnIntercept is the multi-team AI platform that unifies your support tickets, NPS responses, reviews, and CRM data โ then delivers actionable intelligence to every team that needs it.
Thanks! We'll be in touch.
Built for every team
One platform. Intelligence for every stakeholder.
ChurnIntercept delivers the right insights to the right team โ automatically.
- AI-clustered pain points from all feedback sources
- Feature requests ranked by revenue impact
- Prioritised roadmap recommendations
- Sprint-ready tickets with context
- Week-over-week trend tracking
- Real-time churn risk alerts (Low / Medium / High)
- Customer health scoring per account
- Escalation triggers with context
- Sentiment trends by segment
- Renewal risk dashboard
- Bug clusters grouped by root cause
- Root cause analysis with confidence levels
- Jira-ready tickets auto-generated
- Frequency & severity scoring
- Regression detection across releases
- Revenue risk quantification
- Product health score (0โ100)
- Strategic recommendations
- Executive summary reports (PDF)
- Board-ready churn forecasts
Platform Features
Everything your teams need to stop churn
A full enterprise AI intelligence layer โ not just a feedback tool.
AI Clustering
Automatically groups thousands of similar feedback items into clear, actionable themes โ no manual tagging required.
Churn Risk Prediction
Scores every account Low / Medium / High with a plain-English explanation of the signals driving the risk.
Revenue Impact Quantification
Every issue is mapped to a dollar value so you can prioritise by business impact, not just volume or loudest voice.
Root Cause Analysis
Surfaces the underlying cause of each issue cluster with a confidence level โ so Engineering fixes the right thing.
Sprint-Ready Action Plans
Generates Jira-ready tickets and Linear issues with full context, acceptance criteria, and revenue justification.
Executive Summary Reports
One-click PDF reports that translate technical feedback into business language โ product health score and revenue risk.
Week-over-Week Trend Tracking
Compare sentiment shifts across releases and sprints to see if your fixes are actually moving the needle.
GDPR Compliant & Secure
PII masking, encryption at rest and in transit, UK/EU data residency options, role-based permissions, and audit logs.
Integrations
Works with your entire stack
Connect your existing tools in minutes. No rip-and-replace required.
Customer Stories
Trusted by SaaS teams who've stopped guessing
Hear from the product, CS, and ops leaders who use ChurnIntercept to turn feedback chaos into clear action.
"Before ChurnIntercept, our CS team was manually triaging 400+ Zendesk tickets a week trying to spot churn signals. Now we get a prioritised risk list every Monday morning. We've reduced churn by 22% in two quarters."
"Our sprint planning used to take half a day of debate. ChurnIntercept gives us a ranked list of what to build next, with revenue justification attached. Engineering and Product are finally aligned on priorities."
"The executive summary reports are a game-changer. I can walk into a board meeting with a clear product health score and revenue-at-risk number. No more guessing โ now we know exactly what to fix."
Pricing
Transparent pricing for every stage
Choose the plan that fits your team. Scale up as you grow.
Perfect for small teams getting started with AI-powered feedback analysis.
- โ Up to 3 integrations
- โ AI clustering & sentiment analysis
- โ Revenue at risk scoring
- โ Basic reports
- โ Email support
โ Link pending โ replace #stripe-starter
Pay with PayPalโ Link pending โ replace #paypal-starter
All the power of Starter with a fully managed onboarding โ we handle your setup, integrations, and initial configuration.
- โ Everything in Starter
- โ Managed onboarding & setup
- โ Integration configuration
- โ Initial AI model tuning
- โ Priority onboarding support
โ Link pending โ replace #stripe-starter-smooth
Pay with PayPalโ Link pending โ replace #paypal-starter-smooth
Everything you need to stop churn across Product, CS, and Engineering.
- โ Unlimited integrations
- โ Churn risk prediction (Low/Med/High)
- โ Root cause analysis with confidence
- โ Jira & Linear integration
- โ Executive summary reports (PDF)
- โ Week-over-week trend tracking
- โ Slack & Teams alerts
- โ Priority support
โ Link pending โ replace #stripe-pro-churn
Pay with PayPalโ Link pending โ replace #paypal-pro-churn
Sales Team
Dedicated setup, custom AI models, and enterprise-grade compliance for large organisations with bespoke requirements.
- โ Everything in Pro Churn
- โ Custom AI models
- โ UK/EU data residency
- โ SLA & DPA support
- โ Role-based permissions
- โ Audit logs
- โ Dedicated account manager
Get Early Access
Be among the first enterprise customers. Shape the roadmap and lock in founding pricing.
By submitting you agree to our Privacy Policy.
Thanks! We'll be in touch.
Cancel anytime
Trust & Security
Enterprise-grade security, built in from day one
Your customer data is sensitive. We treat it that way โ with compliance, encryption, and privacy controls that meet the highest enterprise standards.
How It Works
From raw feedback to clear action in minutes
Connect your tools, and ChurnIntercept does the rest โ clustering, scoring, predicting, and delivering intelligence to every team.
Connect your sources
Plug in Zendesk, Intercom, Salesforce, Jira, App Store reviews, and more. Or upload a CSV. ChurnIntercept ingests everything.
AI clusters & scores
Our AI groups similar feedback, identifies root causes, predicts churn risk per account, and quantifies revenue impact for every issue.
Intelligence delivered
Each team gets their view: PMs get roadmap priorities, CS gets churn alerts, Engineering gets bug clusters, Execs get health scores.
Ship & track impact
Push tickets to Jira or Linear, send alerts to Slack or Teams, and track week-over-week whether your fixes are moving the needle.
About Us
Built by people who've lived the problem
We've been in your shoes โ drowning in Intercom exports, spreadsheets full of NPS comments, and stakeholders asking "so what should we build next?" with no good answer. CS teams manually triaging hundreds of tickets. Engineering guessing which bugs matter most. Executives asking for a health score that doesn't exist.
ChurnIntercept was built to solve that exact problem โ for every team at once. We combine large language models with revenue-impact modelling to turn your messiest feedback into your clearest priorities, delivered to the right person in the right format.
Start intercepting churn today
Be among the first enterprise teams to use ChurnIntercept โ sign up for early access and always know exactly what to build, fix, and prioritise next.
By submitting you agree to our Privacy Policy.
Thanks! We'll be in touch.
Cancel anytime